Issue involves account disabling and data recovery, requiring deep system knowledge.
The issue involves a customer disabling their account, thinking it would pause it, but instead it deleted the data. The customer wants to recover the data for export and re-import. This requires understanding account management and data recovery processes in Frappe.
The customer had an account on [email protected], and he just disabled it today thinking it would be the same as pausing it. He couldn't find a good place to pause it so he thought he would click the disable but it seems to have deleted the whole thing. He saw the data would be kept for 1 week, can we recover this so that he can export and re-import whenever they are ready?
I need support to help this customer
Output of bench version
(paste here)
(paste here)
OS version / distribution, Frappe install method, etc.
Claim this issue to let others know you're working on it. You'll earn 30 points when you complete it!